Background image
Engineering support

Capestone Organic Poultry

Providing engineering support during COVID-19, requiring adherence to stringent COVID-19 and organic processing procedures. Across 6 weeks onsite, Customate’s engineer was able to work safely and effectively, initiating a programme of system enhancements, and conducting onsite training. This resulted in measurable productivity improvements with no risk to biosecurity protocols.

Capestone Organic Poultry Welding Project

About this project

Onsite for 6 weeks during the pandemic, our engineer’s scrupulous adherence to all COVID-19 and organic biosecurity procedures enabled him to safely attend daily meetings, identify remedial areas, make changes to equipment layout, manufacture and install modifications, conduct staff training, and provide the client with daily and weekly reports detailing measured improvements.

Capestone logo


Capestone Organic Poultry


Haverfordwest, Pembrokeshire


Food Industry

Who are Capestone Organic Poultry?

Established in 1920, Capestone are an award-winning high welfare organic free-range poultry farm. Also producing organic beef, lamb and pork, they supply many national wholesalers, manufacturers, export markets, London Food Halls, farm shops, butchers and High Street Retailers including M&S and Whole Foods Markets.

Providing Engineering Support during COVID-19.

Initial Brief

Capestone requesting additional engineering support to assist their project manager and engineering team improve the operational effectiveness of onsite systems. Following consultation, Customate dispatched a dedicated engineer to work in the field alongside the team for maximum effective evaluation, support and training.


Falling within COVID-9 restrictions, it was vital Customate’s engineer adhered to strict precautions to ensure the safety of himself and the team at Capestone Poultry. These included wearing additional PPE and adhering to all additional site regulations, to ensure operations were not jeopardised.


Conversant with following sanitation and biosecurity protocols in the field, especially important at organic producers like Capestone, our engineer was already conducting himself in accordance with Customate’s stringent internal Covid-safe procedures. This enabled him work safely and effectively onsite, initiate a programme of system enhancements, and conduct onsite training, resulting in measurable productivity improvements.

Our location

Postern Gate Road
Get directions

Quick contact

To chat with one of our friendly team straightaway, ring:

015242 62127

Have an enquiry?

With 25 years’ experience and understanding, we’re here to find your solution- and we love a challenge. Complete our short form, and one of our expert team will email or call you back at your convenience. First step or next stage, it starts here.


SafeContractor Approved logo
Customate Living Wage Accreditation